"I loved eating here, but this specific location has been way downhill for a good year or two. I dread having to come here, but my wife loves the moolatte, but there have been numerous times where even trying to order just that was a hassle. they have told us alot that the machine for moolatte was broken or down, when thats all we came there for. the blizzards this past year or two looked like it was runny and liquidy, and i would constantly have ice cream already dripping over the side of the cup, as if its already melted. it doesnt inspire confidence in the service, and it made me not want blizzards any more. once is one thing, but almost every time over this 2 years, is a completely different story. this location typically only had 1 person working front and drive through, and 1 cook. extremely understaffed, and we have to wait a good 30 minutes sometimes because of this. i dont blame the staff, i blame the higher ups for allowing this, and letting it continue for so long, to where they are losing business."
