Telefon: (+1)2169322000
Adres: 13942 Cedar Rd, 44118, University Heights, US, United States
Şehir: University Heights
Yemekler: 35
Yorumlar: 900
"I have been a long-time fan of Georgio's, having grown up in the Heights and always enjoying their food. However, my recent experience at their location was extremely disappointing. My friend ordered a pizza for me without cheese due to my lactose intolerance, but when it was delivered with cheese, they refused to give a refund or replacement. After multiple calls and arguments, they finally agreed to redeliver the pizza without chicken, despite it being included in the original order. The whole situation was frustrating and showed a lack of accountability on their part. As someone with experience in the restaurant and customer service industry, I found their handling of the situation to be...
Adres
2Shannon
The restaurant appears to have a 3-star rating, but the food quality is more like 1.5 stars. I couldn't even finish my meal. The cheese in the calzone was strange and didn't taste melted, making it the worst calzone I've ever had. The interior of the restaurant was dirty. It would be beneficial for regional management to visit and improve the overall experience. I feel sorry for the lone worker who was managing everything.
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Yorumlar
User
Terrible customer service experience. I ordered a hipster pizza and salad for delivery, but received a Hawaiian pizza and salad instead. When I called to notify them of the mistake, a man who I could barely understand answered and instructed me to come to the restaurant instead. When I explained that I had ordered delivery, he told me to call back the next day. I asked if they could deliver the correct pizza, but he said it was not possible.
User
Do not order from this restaurant or use Uber Eats for this establishment. After placing an order through Uber Eats, the Georgian restaurant kept pushing back the delivery time multiple times, even during their business hours. This left me no choice but to cancel the order. I never received my food and my calls were not answered. Every time I called, the same man answered the phone and lied about the general manager being available. When asked for a follow-up call, the supposed general manager, Daniel, was never in. This was a very disappointing experience with terrible customer service. I will not be giving this place another chance as they have taken my money without delivering the product...
1Adin
I have been a long-time fan of Georgio's, having grown up in the Heights and always enjoying their food. However, my recent experience at their location was extremely disappointing. My friend ordered a pizza for me without cheese due to my lactose intolerance, but when it was delivered with cheese, they refused to give a refund or replacement. After multiple calls and arguments, they finally agreed to redeliver the pizza without chicken, despite it being included in the original order. The whole situation was frustrating and showed a lack of accountability on their part. As someone with experience in the restaurant and customer service industry, I found their handling of the situation to be...
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