Telefon: +18438422400
Adres: 130 Shipyard Dr., 29928, Hilton Head Island, United States
Şehir: Hilton Head Island
Yemekler: 29
Yorumlar: 510
Web Sitesi: https://www.sonesta.com/sonesta-hotels-resorts/sc/hilton-head-island/sonesta-resort-hilton-head-island
"The rooms were typical, with ice and drink vending machines available on the floor. Not all rooms with balconies had a view, and there were 3 elevators on site. A small store in the lobby was convenient, and the hotel was kid and pet-friendly. There were some issues with towel availability at the pool and in our room after cleaning. Nearby activities included a beach just off the resort, but another beach near Coligny Plaza was overcrowded. There was a mini golf spot nearby and other restaurants within a 10-minute drive. A small shopping plaza with souvenirs, restaurants, and a supermarket was about 1.5 miles away. The hotel was located within a larger housing complex, making it a bit of...
Adres
Paolo
I’d give this resort a 3.5 rating. For a four-star hotel with four star prices, I felt not enough was included. Most 4-star beachside resorts will have beach umbrellas or chairs included, this did not. Rooms could also use a bit of an upgrade and the adult only pool could also use some love. Wasn’t the luxury experience I thought it was going to be.
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Yorumlar
Kirk
Upon arrival, we experienced difficulty entering our room but were helped by Steve from maintenance. The room had a mildew smell, so we had to get air freshener. The toilet was dirty and there was a lot of soap scum in the shower. Unfortunately, there was no room service available due to apparent short staffing issues. The restaurant staff, however, was very pleasant. The location near the beach was excellent and the property itself was beautiful. Overall, our stay was decent, but the quality of service did not justify the price.
User
This restaurant is a suitable choice for dog owners and families with young children, but may not be appealing to others. Despite being labeled as a resort, it falls short of meeting those expectations. Guests are required to pay resort fees, but the amenities do not justify the title of a resort. The beach is accessible to the public and the resort fees do not include chairs or beach access. The facility is in need of maintenance, with broken and outdated items. The front desk staff provide conflicting information about services such as shuttle transportation and chair rentals. Despite these shortcomings, the location is the highlight of the establishment, boasting a great beach.
Laurine
The rooms were typical, with ice and drink vending machines available on the floor. Not all rooms with balconies had a view, and there were 3 elevators on site. A small store in the lobby was convenient, and the hotel was kid and pet-friendly. There were some issues with towel availability at the pool and in our room after cleaning. Nearby activities included a beach just off the resort, but another beach near Coligny Plaza was overcrowded. There was a mini golf spot nearby and other restaurants within a 10-minute drive. A small shopping plaza with souvenirs, restaurants, and a supermarket was about 1.5 miles away. The hotel was located within a larger housing complex, making it a bit of a...
Hilton Head Island
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