"I ordered the item featured on the poster, but instead received a different one. I paid a total of $14.21 for my order, which included ice cream and whipped cream, but there was no brownie in the brownie sundae. I was very disappointed. To make matters worse, the gentleman taking my order had to come back three times to clarify my selection. I've had excellent service here in the past, but this visit was not the same. Just to clarify, there were three items in my order, not just the one that was pictured."