Telefon: +13238529400
Adres: 8450 W 3rd St West Hollywood, CA 90048, 90048-4189, Los Angeles, United States
Şehir: Los Angeles
Yemekler: 35
Yorumlar: 6774
Web Sitesi: https://tocamadera.com/
"I have been coming to Toca madera for years and love the place. We were about 6 min pass the 15 min grace period as la traffic is miserable. Receptionist at the front was not willing to work with us and had to ask for the manager to get seated inside. After talking to the manager and for 15 min he finally said we can sit inside for only one hour or outside and we won’t have time restriction so we chose outside. The waitress was nice and proceeded to take out orders. The outside seating is on the public sidewalk which means anyone or anything can walk right by you. After about 30 min, a homeless woman with a cart stops at our table grabs a drink from the table and says she is gonna stab me i...
Adres
Mitchel
the service was terrible. sa for 30 minutes, without knowing who our waiter was. Drinks came out 30 minutes after our order, but eating came before drinks. overall no great experience
Menü - 35 seçenek
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Yorumlar
Petruța
drinks are great and eating is really good. the problem is that we have a reservation at 9:45 a.m. and if we have been checked in us, it will wait a 30min before we can put. we've been sitting 50min after check-in. our party consisted of me and 3 girls standing 50 minutes in the bar. even if they keep, they send them the dress code for toca and I wish they would better implement it because there was a group of young in dias guard and jerk bags right at the bar.
Laurine
Serious customer service and so bad management! I've never seen anything like that. I have a reservation 1 month in advance for cinco de mayo at 9:45. we're in time and the hostess told us it was a 20-minute waiting time. after 20 minutes, she said 20 minutes. we didn't wait for an hour. we didn't eat or drink. if the hostess had been honest and said it would have been waiting for over 2 hours with a reservation we would have left immediately and maybe we would have found somewhere else. my party was very disappointed. why they take so many reservations if they cannot handle it. or if people stay longer than their time and not to leave there is security from a ground. never come again would...
Carissa
I have been coming to Toca madera for years and love the place. We were about 6 min pass the 15 min grace period as la traffic is miserable. Receptionist at the front was not willing to work with us and had to ask for the manager to get seated inside. After talking to the manager and for 15 min he finally said we can sit inside for only one hour or outside and we won’t have time restriction so we chose outside. The waitress was nice and proceeded to take out orders. The outside seating is on the public sidewalk which means anyone or anything can walk right by you. After about 30 min, a homeless woman with a cart stops at our table grabs a drink from the table and says she is gonna stab me in...
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