"For the price you pay for pizza etc the service should be better. We arrived at 5:15pm and were told that only pizza and salad were on the menu. Convenient as we only wanted pizza, although we would have liked an appetizer other than green salad. I ordered two children 's pizzas and two adult pizzas as well as some olives. Children 's pizza arrived about 10 minutes after we ordered, my wife and I sat there waiting for 20 minutes. The waiter came out and told us it was a mistake, the pizza would come immediately. 5 minutes later there was no pizza left so I complained. The manager said to us, Sorry, I thought because you ordered olives you were going to wait a while for the pizza. We waited another 5 minutes for our pizzas, so about 30 minutes total, until the kids were almost there were finished. I 'm not sure how the manager could have thought that a small jar of olives (10 maximum) would be enough for 20 minutes. Anyway, they apologized, the pizza was good, so everything was more or less fine. What really annoyed me, I managed a restaurant in London as a student, the only thing you want to achieve is customer satisfaction. When customers are dissatisfied, you want to make them happy again and compensation is usually necessary for this. I don 't expect free pizza but they even charged us for the olives. Maybe management could think about it if it happens again"
