"After approx. For 1 decade I have found that the worst never ends. 3.5 minutes of contact with an employee, a false blonde, petite, unpleasant, unsuitable for social relations and, even more so, brazen in acid answers as if she were the owner, was enough to understand that such characters undermine the work of many excellent employees and also the, at this point, false propaganda of misleading advertising. I 'm sorry for the category but elements of this kind should be relegated to positions distant from the public. There are many ways to express oneself and dialogue but NOT THIS. It 's unacceptable... Oh, and also, he absolutely didn 't want to give me his name and badge and hid it in his sweater... when I asked her to give me her name!! But why fear if you think you 're right? Finally, according to ancient traditions, it is said that the fish stinks from the head , which is why his superior is either too compliant or unsuitable. I 'm sorry but, almost, after such an astonished experience, I would be inclined to transfer my/our belongings to other admirable institutions and, furthermore, spread the bad management that I have suffered here. Think people think In Bellinzona you leave all hope when you enter."