"Normally, I do not feel inclined to leave reviews. However, after the several bad experiences I have had at this establishment, I feel that one is needed. I have had three bad experiences here, all of which happened from 1 and a half hours to 30 minutes from closing time. In the most recent, I arrived at the drive through 30 minutes prior to closing. After driving up to order, a woman very rudely informed me that they were not taking anymore orders and already took the last order for the night. I inquired KINDLY about this, as it was a good 30 minutes before they were supposed to be closing. The woman again, with a very disrespectful and rude tone said, No. We 're not. She did not say anything else, or apologized for the inconvenience, nor did she wish me a good night. I have worked in customer service before, and I know for a fact that it can be hard at times, which is why I always make an effort to be kind and courteous to employees. This woman was very rude for no reason and her customer service was absolutely terrible. On two previous occasions, a friend and I were ordering food, only to be told by the SAME woman that it would be a VERY long wait for the chicken tenders, and seemed to be trying to convince us to order something that would take less time. I informed her that we did not mind the wait at all, and to kindly proceed with the order. After pulling up to the window, a nice young man informed me (after having just talking with the woman I believe) that it would be a VERY long wait for the chicken tenders, as they had cleaned out their frier for the night. I thought this was strange as again, it was about 40 minutes from their closing time. I told them again, that we did not mind the wait. This happened on a separate occasion, but with biscuits as the same woman stepped in on the intercom to tell me that it would be a LONG wait for those. In all of these instances, it seemed as though they were trying to convince me to order something else, because it was a hassle for them to do so. Overall, awful experiences. I hope these issues can be fixed and brought up with management."
