"Update well, after my praise yesterday based on more than two years of coming here, today's order was pushed out to me with glaring errors and when I returned it to the counter for correction Mary, a young woman at the counter with red dyed hair copped an attitude, which I chaulked up to perhaps from the crush of people and orders this evening. Still, the average of getting things right here is above 90% so these errors don't make my praise any less, but I feel compelled to recommend you check any to go order before heading home, just as you need to at McDonald's and other places. No a huge deal, but then again my order not well checked to prevent errors and a big waste of food because of it, which will result in higher costs for customers ultimately. Here they are, I asked for 4 packets of malt vinegar and 4 cocktail sauce in lieu of the tarter sauce and butter. What I received was 4 tarter sauce and 8 butter pats. I asked for onion in my chili and got 4 bags of soup type crackers and 4 packets of horseradish sauce. Mary, clearly unhappy, made the fixes and told me they didn't have any malt vinegar so that was the only thing I would have to live without. All of the wrong items, Mary threw in the trash, I assume there is some company or health policy that considers the unopened, unused, still in the store condiments given to me less than 5 minutes prior contaminated because I touched it, but not contaminated when a store employee (ungloved) places it in my bag. What a waste of food items and money that the franchise and company will initially incur but I know will result in higher prices for consumers in the near future."
