"I would like to sing nothing but praises for the hotel. It offers one of the best views of Lake Geneva. The beautifully preserved historic interior is stunning. The garden, bar, restaurant, and pool all seem like something out of a novel. The rooms are comfortable, with every detail thoughtfully considered. Pillows, linens, mattresses, water pressure, etc., are all perfect. The location is away from the noise of Montreux, yet it provides easy access to any part of the Riviera. The hotel also has its own parking. However, there are three aspects that made my stay (four nights) very uncomfortable: 1. Almost complete lack of internet throughout the hotel, not just in the rooms. 2. Smoking is allowed in the hotel. The balconies are designed in such a way that one smoker can affect all the neighboring rooms. Without air conditioning, the open windows let the smoke into all adjacent rooms. 3. The service in the restaurant was strangely haughty, pretentious, and extremely inefficient. A dozen waiters scurried around the restaurant, yet there was dirt on the tables, forgotten orders, no one to take orders from the tables, and poor replenishment of the already rather shameful breakfast buffet. While many items can be ordered from the menu, it is nearly impossible to get the attention of a waiter! The restaurant manager’s behavior was simply appalling. The concepts of politeness and customer service are entirely foreign to him. The hotel has all the potential to be a top star, but unfortunately, it falls short. P.S. For attending the Montreux Jazz Festival, the hotel is very convenient. It is not noisy, and there is no crowd or dirt, yet it is easy and quick to get to all the events. Public transportation operates almost until morning"
