"My friend and I came down for a Everglades adventure, and were looking forward to staying at the rod and gun. When we arrived, we couldn't find anyone in the hotel so we found someone in the kitchen and they helped us out. We were served an absolutely delicious fish, platter lunch and we each had two beers. It was great until we saw the bill was $140. Oh well, we're on vacation. We then got our keys from a really nice young lady who said we should wait an hour or so before our room was made up we said we would not be back till about 8 PM so that was fine. When we arrived to our room, the room had not been made up and we ended up having to stay in the room, on top of someone else's mess. There was no one to be found in the hotel to give us another room or service the current one. And no one answered the phone. The next day, when we describe our troubles from the night before, the same young lady named Taylor at the desk was very apologetic. Said we should have left a message, and she would have come and cleaned it, but agreed to give us our money back. We know people make mistakes sometimes and we were happy with the resolution. Later that day we got a call from the manager, some man, who went on to curse at us over the phone, saying they lost $168 and for us to never come back to their hotel. Don't worry, we won't."