"Came here with friends after seeing a news report on the place, where the reporter touted the fish and chips, and decided to try it. Very disappointing. First, there was no one to seat us when we arrived, because the hostess was in the restroom and had not arranged any backup. After being seated, the service was extremely slow. We watched several couples come in and get their food before our orders were even taken! We had to ask a server to ask our server to come over. When she did, she seemed bored and not very friendly. Our appetizer dishes were not cleared before our entrees arrived. Very poor service. That said, there was one shining bright spot to our visit, which was the tomato bisque daily soup. Outstanding flavor but the consistency was not a bisque at all. Nice bits of toasted cheese throughout. A winner. However, the potato and leek soup was bland. 3 of us got fish and chips and we were all very disappointed. Very thick batter and very greasy. We all took the batter off and ate the fish inside, which was not bad. The chips were overdone and soggy. One of us got the ploughman's lunch, which was quite tasty and well presented. We were hoping for lightly battered, crispy fish with no grease and ended up with none of that. Cannot recommend and will not return."