"I would like to thank your restaurant for being so inadequately equipped for, and so discourteous to my family 's dinner on Saturday evening. We had family visiting and requested a seating for ~15 people at 3:30 on the deck. When we arrived and realized it would be uncomfortably hot to sit in the sun, we requested indoor seating. We had noticed it would not be possible to be seated inside as a single group... yet we were not offered this option.While waiting, we ordered drinks from the bar, including sodas for the children. The cocktails were provided, and since it was close to [our seating time], we were told the sodas would be delivered to the table upon being seated.A few minutes later, we were called-up and guided toward the deck (kudos for seating us close to 3:30). While headed down the ramp (two of us in wheelchairs) to our table, I was pleased to see the tables on the deck had adjustable umbrellas to provide shade and comfort while eating your meal. We were then directed to a row of metal topped tables set in the sun, without umbrellas. The sunlight reflecting off the metal tabletops was blinding to those of us facing the sun. WE then had to add an adjacent table to provide enough seating for the whole party. WE then moved some umbrellas to our tables (from the unoccupied tables adjacent to ours) in an effort to provide shade and comfort for or group.Up to this point in our evening, We were not offered indoor seating, We added the additional table, We were not offered shade, so We moved the umbrellas, AND we had to reorder the sodas from the waiter (he was very good; a young man with curly hair).We had requested (a managers) assistance to rectify these changes. No one presented themselves to assist. The last straw was when we were told that we shouldn 't be moving these things around, as the wind hand blown an umbrella over. Again, we requested inside seating... we were told that it couldn 't be accommodated. Still, NO associate or manager stepped with any recommendations or possible solutions.Even the most accepting and understanding member of our family, who never gets upset no matter how much is set upon her, could not accept that her family was treated with such disregard... we left."
