"Wow, this place has gone downhill since the last time we were here, about a year ago...We ordered a family meal with chicken, ribs, 4 sides, and 4 drinks. The price came to just over $100 FOR FAST FOOD.!??The food used to have much more flavor. We used to CRAVE their menu items!!This visit though, the chicken was super bland and looked under cooked. The mashed potatoes barely had gravy, which is what has the flavor. The rice was dry and surprise surprise also flavorless. The baked beans over powered the entire plate. The mac and cheese is the only side we loved. This mac and cheese is actually REALLY good, definitely a must try!! You only get 4 tortillas with the meal, and ours were cold.The service was just as bad. The employees like to look at people. Caught them looking over at us a few times, which made us feel very uncomfortable.The ambiance was not at all welcoming! They had a young short girl with a sad/upset looking face at the register and no customer service skills. They also had this very pregnant lady cleaning and waitressing, which made us feel uncomfortable for her. We never saw any of the employees smile, not once!Also, if you're looking for trash bins at the end of your meal, it's a small white trash can behind the register.I hope they get their sh*t together because we actually really do Love the food here but only when done right! I'll give them another chance but not anytime soon because we're traumatized after this visit! No Bueno!!"
