"Edited June 27th 2018 The first visit was not so great: Food was alright. Bottom bun doesn’t really support the rest of the burger so a bit messy to eat. Still waiting a half an hour after I ordered for my milkshake. They weren’t even that busy when we got here. I gave it 2 stars and wasn’t planning on coming back. A few weeks after, the manager reached out to me to see if I would be interested in a gift card to come back and try it again. I was pleasantly surprised and accepted his offer. A few days later I received the gift card. It sat in my wallet for a few months before we made it back to the restaurant. Our 2nd visit was a much different story. All employees were very friendly and helpful. Our milkshake made it to our table with in the first 5 minutes of ordering, before our food was even ready! And our food only took about 15 minutes before it was ready. Everything was delicious and properly cooked. Even the bun seemed better than last time. I’m not sure what all was changed since our last visit or if our last visit was just a fluke, but I would definitely recommend the restaurant after our last visit. Thanks for a pleasant experience and the opportunity to try you again with no cost to us!"