"Pretty good ice cream and rarely misses. However, the customer service isn't always the best. Upon entering the store, I noticed the sales associate checking the temperature of the cake freezer; holding a thermometer, clip board, and pencil, not to mention opening the case door. He greeted us, then proceeded to take our orders. He didn't wear any gloves nor washed his hands. I politely requested he wear gloves and he responded that he doesn't touch our orders. I still requested the gloves anyway. He seemed to walk away, put off by my request. The owner (older lady) comes out to hand him gloves and tells me that they aren't required to wear gloves. I respond as politely as I can that it's for my comfort. She then says that the scoop won't be perfect and distorted. I responded that he didnt wash his hands; so, either he can wash his hands or wear the gloves. It's surprising that an establishment can be offended at the request of a patron that deals with hygiene and cleanliness, especially during a pandemic The real problem is that the associate isn't washing his hands before dealing with a customer's order."
