"Heard a lot about this chain restaurant, but never tried it because it's not nearby to me. I was in the vicinity and decided to check it out. Lucky I was able to find nearby parking. Restaurant was very clean, bright, and with an open feel even though majority of dining was in the middle. Very few fast food restaurants (within NYC) actually have a restroom for customers, and the one in here was very clean and spacious. Customer service was good and staff was informative about food items when inquired. Food was good, delicious, but pricey. The cost for the chicken tenders were a bit outrageous, especially for the size and amount. Did not receive the tender sauce with my order (noticed it was not in my order after I left the restaurant and the vicinity). The spicy chicken sandwich was delicious and filling, but needed a lot more of the spicy mayo on it because it almost had none. Chickenjoy (fried chicken) was delicious, flavorful, and juicy; glad I got a bucket of it. Would have like to try the spicy version of the fried chicken, but was not available for whatever reason. The peach mango pie was very delicious too."