Abe Froman
Fatpour Tap Works

Fatpour Tap Works

2005 West Division Street, Chicago, 60622, United States Of America

Pub • Cheese • Chicken • American


"Went with a group of 5 on a Sunday evening for dinner (had a reservation). Our server, Tim (bald guy with a beard), could not have been more rude. We 're not sure why he was in such a bad mood seemed a bit overworked and the restaurant was clearly understaffed but we weren 't demanding customers at all. And if you hate your job, maybe don 't take it out on the customers next time?It took us 30 minutes to get 1 round of beers and appetizers ordered. After the food came, we POLITELY asked him 3 different times for water and also asked to put in some more food drinks for proper dinner at the same time. Each and every time he very RUDELY responded with in a minute and proceeded to never come back to our table. He even went to other tables multiple times without coming back to service our table even once.After literally 20 minutes, he FINALLY came back with water (slammed the jugs on the table with a handful of cups). At the same time, 3 of our friends joined us. He didn 't even acknowledge them, offer to take their order, or get more cups for the table for water. He just proceeded to walk away and serviced other tables only. We gave it full hour since arrival and had only been serviced with 1 round of beers and appetizers, so we dropped some cash on the table to cover our food drinks and left for Parlor Pizza across the street (where we got fantastic service, drinks, and pizza). We didn 't even have the patience to ask this rude guy for the tab, knowing it 'd take another half hour to get it or that he 'd just never come back with it.ALL this time, not one other waiter, bartender, or server came to our table to ask if we wanted to put in some more food or drinks either. We can only hypothesize that this behavior was either racially driven or that they were actively avoiding servicing our table for some other reason unknown to us. Either way, Fatpour lost our business last night and for the foreseeable future (bummer considering some of us are Michigan grads and it 's a Michigan bar now).Hope the management team makes some improvements, this type of behavior is not representative of any past experience I 've had at FatPour (Wicker or McCormick location)."