"I ordered online for delivery at 6:26 pm, and I called at 7 to check the status. They said it would be picked up for delivery in the next 5 10 minutes. I offered to come by to pick up because we live five minutes away if it was faster and they said it was unnecessary. At 7:50pm the food hadn't arrived and I got forwarded to a manager, where I was on hold for another 5 minutes. At that point we gave up and went out to eat as we had two hungry toddlers. They've lost a customer. I've never experienced such terrible service and communication. There are so many other good pizza places in the area that we would personally recommend Bibo's, State of Mind, Pizza Napoletana, Il Fornaio, and Doppio Zero. Don't waste your time and money here."
