"I rarely rate this low however I feel justified in doing so. Unfriendly and slow service. Incorrect order. Huge wait time. Mediocre food. Borderline unsanitary. Today I had an incredibly frustrating experience at this location. Part of my group arrived before me and placed their order, we arrived 10 15 min after them. When we arrived the person in our party had still not received his smoothie or his food. We attempted to order immediately but were ignored by the 2 employees working. They continued making sure contact and walking right past us standing at the register. Eventually they took our orders. 2 bowls. Our one and only special request was no pineapple in one of the bowls because of an allergy. The man who took our order barely spoke 5 words while taking our order and was very short with us and borderline rude. Apparently he treated the other member of our party this way as well after inquiring about his experience before we arrived. The food took over 20 min to be finished. Overall wait time between our arrival and departure was 40+ min for a to go order. Upon getting home to eat our food, both bowls were incorrect, missing ingredients advertised and worst of all had pineapple. Will not be returning. Which is very sad, as I was looking forward to eating this food, the menu seemed appealing and I live just a few minutes away and would have returned. I feel the need to also mention that if you watch them make your food you may not want it. They touch themselves, the register, their hair, headpiece, counters, money, etc while wearing the protective gloves that are their to prevent contamination of your food. The man who made our food dropped a couple of the presealed/pre portioned chicken packages on the ground and threw them right back into the container. I realize the chicken didn 't hit the floor but the plastic they touch to open said chicken has been on the ground, they then touch the chicken with the hands they just used to open the contaminated p"