"Additionally, the floor was excessively wet, with warning signs posted everywhere, yet I still found myself slipping, which was especially concerning given that I am pregnant. To make matters worse, a group of baseball players came in, some of whom were not wearing shoes, which I found to be very unsanitary. It was quite off-putting to see their bare feet while I was trying to enjoy a cold meal.
My husband advised me to keep quiet about this experience, saying we wouldn't return, but as a fan of Whataburger, this was just unacceptable. It's unfortunate because this location is the closest one to our home, making it convenient for me after work. The drive-thru was out of service, so a young girl was taking orders outside in the rain, which led us to choose to dine in. However, after this experience, I don't think we'll be returning.
The manager seemed to contribute to the chaos, engaging with the staff in a loud and disruptive manner. Overall, we will not come back, and I would like to request a refund for the cold food we received."