"I received an email for the new Subway Rewards Program and considered ordering a late lunch for pickup to get a head start. Everything was pretty alright from my experience. My only concern is staff communication.Being that I often go to the other branch towards Targé, this is the first time coming to this one. I greeted the staff and told them I was picking up. One of them asked me to come to the other side of the booth and state my name. I did so multiple times but it seemed I couldn 't get through to the staff member. I pronounce the beginning of my name with a May . Of course those with accents use Mee gon and others use Meh gin . I wasn 't sure if my current migraine was causing an aura affecting my pronunciation, but I just wanted to eat as soon as possible to ease the pain.Ultimately, I just told them what I ordered and the staff had an Ah! Mee gon moment, as I 'm used to. However as I received my order, the staff said that 's why we ask for ID. See the sign? and walked back to handle more orders. I looked at the pickup order must show ID sign plastered on the glass, mostly hidden by the subway sign and said aloud to myself, How am I supposed to see that when it 's not visible? Why wasn 't I asked for ID in the first place to skip the back and forth? No idea.Nevertheless, keep requirements clear and I recommend staff get straight to the point. Pronunciation barriers are also a thing."
