Bones Signature Salad
Smokey Bones Jeffersontown

Smokey Bones Jeffersontown

2525 Hurstbourne Gem Lane, Jeffersontown, 40220, United States Of America, Louisville

Grill • Cheese • American • Barbecue


"I love Smokey Bones, so it hurts me to have to write a bad review for them. I travel a lot for work, and I eat at Smokey Bones in several other cities. Normally I don't have a problem with this location, and when my parents visit from TN, my dad loves this place. However, on my last visit, we had 6 people at our table. We ordered an appetizer of cornbread and our drinks. It took over 20 minutes to get our drinks and the cornbread was even later. Keep in mind, we ordered water with our cocktails, which we never received. We watched out waitress serve all 7-8 tables in the restaurant while other employees sat at the bar, or stood by the food window talking and laughing. After 40 minutes with no food or water in sight, we asked for our check. The waitress apologized profusely and said it was only her SECOND DAY! I felt sorry for her because it was obvious she needed help and no one, not even her manager, did anything. I asked to speak to the manager to tell her this, and the manager BLAMED THE EMPLOYEE, which I found extremely unprofessional and downright rude, considering our waitress was the only working body outside the kitchen. I have not returned to that location even after they gave us a gift card for our next visit. It will sit on the shelf until I go to another city because I won't go back to this location for a long time!"

Smokey Bones Fire Grill

Smokey Bones Fire Grill

1801 Carl D Silver Pkwy, Fredericksburg, 22401, United States

Grill • Casual • Barbecue • American


"Wifey and I were down here on a college visit with my daughter and decided we wanted some BBQ. We searched Yelp and some local recommendations and nothing jumped out at us so we asked the woman at the front desk and she recommended Smokey Bones. It wasn't until we arrived that we realized this was a chain...and while chains tend to be pretty consistent with the quality and taste of their food I haven't had great experiences with BBQ chains. We were seated immediately and both wanted a beer. The selection here is limited so we ordered a Sam's Octoberfest and a Lagunjtas Little Sumpin' Ale. We also ordered fried pickles for an appetizer...they were delicious. For our entrees we both got combos. I ordered KC ribs and pulled pork, baked beans and Cole slaw and Wifey ordered KC ribs with brisket, baked beans and baked potato. The food was good...it didn't blow my doors off, but it was good. My ribs were a little fatty, but Wifey's were meatier (luck of the draw). The pulled pork was a little dry, but they had some delicious sauces on the table. Wifey thought the same about the brisket. Both of us thought the sides were great beans, cole slaw and baked potato were all great. The service was a little slow, but our waitress Kiki was pleasant and kept checked in with us. Prices were a little high for what we got, but it's kind of a touristy area so I expected that."

Smokey Bones N. Charleston

Smokey Bones N. Charleston

7250 Rivers Av, 29406, North Charleston, United States

Cheese • American • Canadian • North American


"All right, I was last week Thursday (6 October) I suppose it was at 19:30. Then I met Trent .. wow ..you are very rude, I assume if you want to be. I should be standing by the side, at the place where I sat? (or ordered what to do), basically in a corner, and order my food to go. In unbelief and thought you were kidding, I didn't take you seriously. That was you! Yes, no! You and I went back and forth, then I had enough, said I'm gonna sit at the bar to order my food. What added up a little under $50. Most important? Matthew was at the bar, a wonderful and great person, patient, I could look through the menu while I sat down. Trent, you've seen how I took with me before, and I've also pointed out this fact to you. Said I had to sit down! You acted on me later, or so did I feel? anyway?. I also experienced something I think you might have done to another employee, somehow by chance. Not in my book. My answer... is he stupid or something? Don't question your mind, but the behavior! The person you did this to you actually defended you. As far as the food goes... except the corn bread was nothing good or edible. You didn't have a brisket I only started a few months ago. I ordered an app, things came to me with missing items. Last week I was on the AFB, I thought I was going there myself. Yeah, it was funny. Many years ago. I think it could have been in 2005. there was this very charismatic young man who worked there, leaning to the customers at the tables. He came to us every time and said, Hey. Hey.? with a real smile on his face, not nice to act, really who he was. He took the order on the table, not standing before us. We talked about different things. Then we came back one day, and he wasn't there. he had to move to a better place. Let's not forget the good things, like the Cornbread lol, you have to find something humor in everything, because if you're not able to laugh about small things, what will you do when the big ones happen? I had too many since I returned to the states. Hey, Trent. I forgive you, and I hope we will meet again under better circumstances. In a few years."