"Our wedding anniversary steak dinner began beautifully with personal greetings and rose petals on table. We ordered good wine and the “special” steak/shrimp dinner with salad, loaded baked potato, Brussels sprouts and dessert. Food service throughout evening was mediocre. Service turned downward as bottom of fresh pepper mill fell into my wife’s lap while server was grinding onto her salad. Server said she would receive a complimentary dessert. Dinner was served and tasted good, though we’ve enjoyed better steaks at other restaurants. After our delicious desserts we waited for check. When it arrived, experience went further down. Using a gift card for portion of charge, total amount was $5 over. Server took bill and made correction. Then, I had been told when ordering that our “special” sides were $4 each, but second check showed $5 each. Server was hesitant but took it to manager for second correction. All this took 15-20 minutes and we left disappointed. Amount was insignificant to total bill, but server should have examined bill carefully before bringing it. We will not return to Ruth’s Chris."
