Chicken Enchilada Soup Chicken Enchilada Soup
Chili's Grill Bastrop

Chili's Grill Bastrop

734 Highway 71 W, 78602, Bastrop, United States

Grill • Chicken • Mexican • American


"My family and I are regulars at Chili's. We usually order takeout, so I will review both the dining in and takeout experiences. [TAKEOUT] We really appreciate the convenience of placing mobile orders, and most of the time our food arrives quickly and without any issues. However, there have been occasions where we have had to wait longer than expected (10-15 minutes past the scheduled time) for our orders. We have also received some hastily put together meals or food that wasn't fresh when we got it. I recommend checking your food before leaving the restaurant! My biggest complaint would be the inconsistency in quality. It seems to depend on the time of day, the employees, or even the weather. Our experience can vary greatly. During our last visit, we were informed of a 20-minute wait time, which was not a problem. However, we ended up waiting for 30 minutes, seeing other customers who arrived after us (we watched them park while we waited) being served before us. We ordered the smokehouse combo and burger bites for our children. The food was tasty and fresh, although it was not hot when it reached our table. The corn on the cob was overcooked but when we requested a replacement, the manager himself brought us a new one. He was very friendly. Our waitress was also kind and attentive, her positive attitude added to our enjoyable experience. Overall, I recommend this restaurant. I give it 4 stars based on our regular visits, not just one-time experiences."

Chili's Grill

Chili's Grill

107 North Elmira Avenue, Russellville, 72801, United States Of America

Pizza • Grill • Tex-Mex • American


"I can honestly say I have a love hate relationship to this restaurant. I had access to 10 or more different chili’s and they were all excellent restaurants, but this is hit and miss. I found that pickup togo is almost always problematic if not a bad experience. 2 days ago, I went in for 2 o'clock and we couldn't get anyone to take care of us. we waited almost 30 minutes to sit down. we get in the same waitress and she is excellent, but she is one of the few workers who are proud of the operation of this restaurant. as an online user I had received a free appetizer and I get about every week of chili’s because they say they want my business. but they were from the appetizer I wanted, that was chips queso, but they wouldn't allow me to replace it for something else. that seemed ridiculous when they were out of about 15 different articles. the manager was rude and wouldn't even come to our table and talk to us face. When I went with a quitting, I saw that they charged me the full price for the appetizer I ordered, even though I had the online voucher. this bill was 7 higher than it should have been and was the main reason why we went in this particular day was to use this reward incentive. Do not take her hard earned money into this restaurant until they change an employment and try to make better quality eat, and in the more contemporary wise. scott scott scott scott scott"