"Why has basic customer service died at so many restaurants in the city?! I sat down and was given a menu, and I was the only customer there. My server was setting tables and I had to wave her over after so time, to take my order. I wanted water, and was pointed to where I could get it myself, so I kept getting up to get some. My portions were small and pricey, and my appetizer(miso soup) was served last. When my sashimi was served it was just put in front of me, and they walked away without telling me what each one was. I wanted lemon, and some spicy flakes with this, but noone ever came back or was around, or ever asked me how everything was. I was, and am still hungry, but I just wanted to leave. I had to get someone's attention for my bill. They also changed a $1.35 convenience fee for a credit card- which I've never seen at any restaurant, and my bill was $42. I always leave at least 20% when I eat out, but I'm not going to here, I left about 15% which was still too much. I guess this place is doing so great, they don't have to care if anyone comes in, as countless restaurants around them are closing down. Best of luck to them, but I won't be back."
