Chick'n Shack
Shake Shack

Shake Shack

4201 Wilson Blvd #0180, 22203, Arlington, United States

Burgers • Chicken • American • Fast Food


"I recently had the pleasure of visiting Shake Shack and indulging in their delectable offerings. From the moment I stepped into the vibrant atmosphere of the restaurant, I knew I was in for a treat. The service was exceptional, and the staff greeted me with warm smiles, making me feel welcome right away.For my meal, I opted for the renowned Chicken Shack sandwich accompanied by a side of their perfectly seasoned fries. Let me tell you, it was an absolute delight for my taste buds. The Chicken Shack sandwich was a true masterpiece, with its succulent and tender chicken breast, topped with crisp lettuce, juicy tomatoes, and a savory herb mayonnaise that added just the right amount of flavor. The combination of textures and flavors in each bite was simply heavenly.The fries were a perfect accompaniment to the sandwich, crispy on the outside and fluffy on the inside. They were seasoned to perfection, with just the right amount of salt, making them an irresistible side dish that perfectly complemented the main attraction.Beyond the exceptional food, Shake Shack's commitment to quality and sustainability was evident. The ingredients used in their dishes were fresh and sourced responsibly, which further enhanced the overall dining experience.The restaurant itself boasted a lively and inviting ambiance, with a clean and modern interior. The seating arrangements were comfortable, allowing me to savor my meal while enjoying the pleasant atmosphere.I must commend the staff for their outstanding service. They were attentive, friendly, and went above and beyond to ensure that my dining experience was top-notch. It's evident that Shake Shack takes pride in providing excellent customer service.In conclusion, my visit to Shake Shack was nothing short of extraordinary. The Chicken Shack sandwich and fries exceeded my expectations, leaving me craving more. The combination of high-quality ingredients, impeccable flavors, and exceptional service make Shake Shack a must-visit for any food enthusiast. I wholeheartedly recommend it, and I can't wait to return for another memorable dining experience."

Shake Shack

Shake Shack

1509 Park Central Drive, Douglas County, 80129, United States Of America, Littleton

Burgers • American • Fast Food • North American


"I live about 20 minutes from this location but it’s the closest one to me and I really wanted a burger. I ordered at the front counter (not a kiosk) a gluten free bun double patty burger with avocado, and some sides. I drove all the way home before seeing they gave me a completely different burger, with fried onions and a normal bun and bacon (I don’t eat pork).I called to let them know and the manager already knew about the mix up. He originally said he’d refund my burger (I didn’t want to drive all the way back) and then said actually I’ll just refund your whole order (I’ve worked in food and bev for like 10 years so this was the correct move)I gave him my credit card info on the phone which he said he needed, even though I was hesitant to do so. He said it would take about 24 hours to get refunded.It’s been almost a week and no refund or pending refund on my credit card- mind you, my card updates refunds typically really fast.I tried to call the manager back today during regular business hours to check in and there was no answer and no option to leave voicemail. I should probably let it go at this point because it’s not worth my time and energy. They get paid to sort out these issues, they should be pursuing me to fix their mistake, not the other way around. However this was a 30 dollar order so I thought I’d try again. Feels like a bad business practice to be this inconsiderate of your customers.And not trying to be petty and didn’t even mention this to the manager on the phone, but there was a hair inside of my cheese fries that was 100% not my own.TLDR: never going again"