"Went for the Mother's Day brunch with my wife and kids. Seated very quickly at a nice table, and didn't see a server for 10 minutes. When a server approached, she mentioned that our server was busy and she would get our drinks, which wasn't an issue. It took another 12 minutes to get thee orange juices and one coffee from our actual server. She then took our order without writing it down, and disappeared without asking if the other guest at our table wanted a drink, since they were left out from the original drink order. So we wait for 45 minutes. No server in sight. No food status drop-ins. No refills. No attention. Mind you our order was simple, kids pancakes, avocado toast, and an American breakfast. Another table, which was seated 15 minutes after us had gotten their orders prior, but again no server to even ask for status. The food finally came, and our order was provided totally incorrect (avocado toast came back as a steak wrap, American breakfast was a hash brown and egg). By that time we were so hungry we took what we were presented. But the toast never came, the side of hash browns never came, the fruit bowls (part of pancakes) came in spurts. We came in with very high expectations, and were unfortunately let down pretty hard. We elected not to pursue the buffet because it was no different than the menu items, if anything had less variety. I really hope we were the one-off, because if this is normal this would be an embarrassment."
Crisp Bacon
