Crispy Colonel Sandwich
Kfc

Kfc

718 W Pearce Blvd, 63385, Wentzville, US, United States

Tea • Chicken • American • Fast Food


"Come on, you can do better. The place was not busy. I was the only customer in the drive through. Apparently they were getting ready to close because they don't have staff. I tried to order just 5 chicken strips and a unsweet iced tea. This became an ordeal for the person taking the order. Apparently, this means that they must do it A la carte 2.09 per strip yes expensive, especially when the 5 piece combo is $8.29), but she couldn't remember that I asked for 5 pieces, and told me the total was going to be over $16 for the drink and 6 pieces. So what she had done was not done the A la Carte at all, she charged me for the 8 piece chicken and a drink. So, I said, just give me the 5 piece combo and I will go from there. On to the next fiasco, Unsweet tea, shouldn't be hard, right. Well she gave me sweet. Not an issue, happens all the time. I asked if I could get it changed to unsweet. I get the second glass it is sweet also. Now I see why the order was messed up. I finally get the unsweet tea after the 3rd request only for it to be soured. SO soured that you could smell it. Then the manager had to come give me a refund for it. I'm not saying that staffing issues don't happen, they do, but treating your customers poorly won't help your bottom line. I felt like I was truly inconveniencing this establishment by trying to spend my money there. However, the food was warm and good. Oh yes, the manager didn't really care to hear the problem either. He just said that is the cost of chicken. Not that a 5 piece tender cost $16 dollars. Thanks for caring, if you even read this"