"we had reserved 6 people at 19 o'clock. we only sat at 19:45. table was not ready and many people showed that their tables were not ready. we've been waiting for our food forever. our children starved after a sport competition and their pizza did not arrive. table next to us who came after us, got our pizza and we had to wait until a new pizza was made, which took longer. Chesepizza smelled terrible and my son couldn't eat it and had to ask for simple pasta instead and wait longer for eating. the waiter seemed to be a little confused and always said that he was sure that we have received something we have never received. they promised us a supplementary desert because of the massive delay in sitting. so we ordered a bigger sundae desert and waited too long. the waiter never appeared and finally, when we called him, he was surprised to hear that we never get the desert as he sure was that we got them. the other table received it instead of us again. So we had to wait for them to prepare the desert. So for a casual dinner that should be between 7-8pm max, we came around 7 and paid our review by 10. we were in this restaurant before in salt lake city, ut and pizza was excellent and not stinking and service was good. very bad experience in this industry"