Baked Potato
Clyde's Of Chevy Chase

Clyde's Of Chevy Chase

5441 Wisconsin AvenueMD 20815, Chevy Chase, United States

Cafés • Sushi • Asiatic • Seafood


"Where do I start? I'll start with the bottom line up front... Cons: Terrible experience with picking up an online order. I would have gotten my food faster if I ordered at the restaurant and waited. Also, I paid for an appetizer that I did NOT receive. Pros: Hostess stayed polite. Manager apologized and attempted to ameliorate the error(s). This was my first (and last) time ordering online from Clyde's in Chevy Chase. My dad's favorite birthday meal is lobster from Clyde's. I decided to pick up a few lobsters and two appetizers (soup and calamari) for my dad's 71st birthday. I ordered the food online and was notified that the food was ready for pickup prior to me getting there. I inquired at the front desk when I arrived and the very nice hostess told me it would be a few minutes. About 15 minutes later she said she would check with the kitchen. She returned and told me they were packing up the food and it would be just a few more minutes. A lot more than a few minutes passed and now I'm getting annoyed. The annoyance must have shown on my face because a guy (maybe an assistant manager) approached me and asked if I was waiting for an order. He said he would check on it. When he was back in my eyesight he was holding a to-go bag and I was glad the wait was over. However, it wasn't. The food wasn't mine. He didn't come back to me to give me a status update, but I saw him speak to someone else (another worker). Shortly after that a manager approached me and she said there had been some confusion about my order. It would be another 10 minutes. I explained that I was frustrated because I ordered the food a long time ago and that this was for my dad's birthday dinner, which is now behind schedule. She apologized and offered two free desserts. I said fine because I was just really annoyed and trying to keep calm about the whole situation. But we had absolutely no need for two desserts since we already had his favorite cake. Anyway, the 10 minutes pass and I'm still waiting. Around the 15 minute mark I approach the hostess and ask her to please check on the food again. She returned and told me it would be about another 5 minutes. At this point I'm thinking to myself this has to be a joke. If it were not the fact that the lobster was for my dad I would have respectfully asked for a refund in full and been done. Anyway, the manager comes back to me and tells me it will be another few minutes. In addition to offering the two free desserts, she apologized again and gave me a gift card for a solid amount (which I gifted to my dad, of course). After the very frustrating experience, I did appreciate the effort to try to make it right. However, when I got to my dad's house and took the food out of the bag, the appetizer (calamari) was MISSING. After all that...an hour for the food that was supposed to be ready when I got there and didn't even start getting made until at least 15 minutes after I arrived...the order I received wasn't even complete. Like...REALLY?!?!"

Level 10

Level 10

225 W Main St Suite 100, Spartanburg, SC 29306, United States

Soup • Pizza • Coffee • American


"My husband and I recently visited for our Anniversary. The first 15 minutes was magical, however the experience went down hill quickly (sadly). Quick Summary: Our appetizer was so fresh and yummy. Our Steaks weren't the greatest at all. One was pretty much burnt all around the edges. Still on the juicy side but still the flavor was nearly ruined.‍ We got many sides, not knowing they were large portions. The Brussels were great. The fries pretty good. The mashed potatoes awful and no flavor. I can't remember the wine I had with my meal, because they were out of my original pick. It was very nice and balanced with the meal. With all of the food aside, my service was truly hit or miss. Our waitress assistant was amazing and helpful, however we hardly saw them. The waitress herself was so short and avoided answering questions, or just didn't know much. She also pushed us along. She wanted to bring the check and didn't ask about dessert when we were eating our meal. When I said we wanted dessert she seemed nearly annoyed. Mumbled a few options. I asked for a drink to go with dessert and was ignored/over talked. My husband stood up and walked over to reiterate/correct it. The chocolate torte was rich and sweet. Paired well with the sparkling wine. The dessert was a much smaller portion compared to the sides. Overall I was let down for such a special night. Not sure I'd ever drop that much money again for such short service. Service: Dine in Meal type: Dinner Price per person: $100+ Food: 3 Service: 2 Atmosphere: 4 Recommended dishes: Chocolate Tart"