"terrible service can not be for good eating. the last time we were in rio mambo was for my birthday last year, which they totally ruined by ignoring my open table reservation for 8 even after I went to the restaurant this afternoon and talked to the manager who went on the terrace to see where we wanted to sit. then we came with a party of 8 a little early and he had given the place away and had no place for us. then, when we were served, two meals were wrong. When I communicated with the restaurant the next day, I never heard of them. So let's try again, 7 months later. we came and gave our names. the hostesses didn't check anything and we said we would like to sit outside. I mentioned an open table when we arrived and mentioned it again when we sat. She finally said we really don't do this during the week. I replied that we used an open table partly for the points. she didn't react. I don't see we have our points. I don't know which relationship has more open table with restaurants, but rio mambo has not honored our reservation by open table. we are through unless another location has a good management."
