"Leaving this review in the same night of ordering take-out because: 1. The food was wonderful (and it has been for years), and 2. The service. My husband ordered a pie, I ordered the chicken piccata, and we enjoyed every single bite. While we waited to pick up our order, we noticed how calm and professional the hostess behind the bar was despite a ton of take-out’s, a packed restaurant, and consistent walk-ins. The manager was trying to get guests seated as quickly as possible while also making sure the servers and kitchen were running. As we patiently waited on our food we overheard a rude conversation between a customer and the manager, who was being polite and to the point. 6 out of 5 stars for Fratello’s fantastic food and service whilst being short-staffed. Be NICE to your servers and TIP them well!"
