Happy Face Pizza
The Villa Restaurant Bar

The Villa Restaurant Bar

3901 Montgomery Drive, Santa Rosa, CA 95405, United States

Bar • Pizza • Pasta • Italian


"We love to take family and friends from the city here and also like to dine here for special occasions. We had family come from the state and made reservations to take them here on the past Father's Day. Unfortunately, our experience of this visit was unfavourable. Although we had 6 reservations, it took some time to take place, although most of the main kitchen was surprisingly empty. We're not sure why we didn't sit in this main area, we felt like they wanted to keep us away from it. They sat at a table in a large room behind the restaurant between the bar area and the outdoor area, which seemed like a storage area that had no decoration or ambience, like the main room. We were the only party here for our entire stay. Servers and employees pass our table several times and it wasn't confirmed by 20 minutes later. Unfortunately, it was irresistible when the server seemed to wait on our table. She said something about the effect: “I guess I will wait in you....” We are not a demanding group of people, we waited patiently and politely, so their behaviour and attitude towards us was unprecedented. She was rude, and she'd put things on the table. I understand the restaurants are understaffed and sensitive to it, but it wasn't as busy as it should have been for Father's Day, nor was it inappropriate for us when we were polite and not inappropriate enquiries (we asked for a glass of water to fill in and she came back, muddled a pitcher water on the location and went away). What annoying is that my father died in May and my sister, who was with me, went through his things and later spread his ashes this week. I brought us to this nice restaurant to celebrate my father's last day with my family, but the service that night was unacceptable and unproven and made me embarrassing and angry. It was a terrible experience that I did not return."