"I'm not sure what Henke was doing this special night, but I never had a problem with this White Castle EVER! I was so disappointed by the non-service that was given. I myself and many, many, many other vehicles waited for the loudspeaker in the drive only to never let anyone speak and say what the problem can be. So I went into the window to see how the manager and a young man were in the register, I couldn't say if they had problems with the headset or loudspeaker or if they just didn't want to work, but I knew I didn't stay, so I drove away. My thing is this when something was wrong with the headset mic or the drive-thru loudspeaker, there were several doors that the manager could run out to explain the situation to all cars, he could clearly see that there was a line because White Castle has glass windows everywhere except on the drive-thru loudspeaker. Better, because I literally like you all here, so please do it better. blessings to the employees and their families. I give him a three-star, because I know this is a four-star restaurant, but I have to see what the next visit brings."