Jumbo Shrimp Alexander Appetizer
Morton's The Steakhouse

Morton's The Steakhouse

1600 W Second St, Cleveland I-44113, United States

Dining • Seafood • American • Steakhouse


"First timer here — I was going to give it a 4/4.5 because of a hiccup but I think service (both servers and manager) was worth rounding up. Overall, I had a pleasant dining experience! We ordered oysters on a half shell, chopped house salad 8 oz. filet mignon (both ordered to split/share, and Morton's prime burger with matchstick fries (fries not pictured), and the legendary hot chocolate cake. The filet mignon was ordered medium rare and it came out slightly overcooked (dry and chewier) but I still ate it in its entirety because a) I was hungry, and b) it wasn't worth another wait for a new steak. Don't get it twisted, it wasn't extremely overcooked... but given its steakhouse title, I held it to a higher standard than the average restaurant. I'd say it was more of a medium level of doneness: slight pink band in the center with more brownish-gray cooked surrounding. I mentioned it to the server as he cleared my plate to ONLY inform kitchen it was cooked a little longer therefore surpassing m.rare specifications, not to get any comp whatsoever. The manager ended up coming to our table and apologizing (I truly didn't expect this as I thought it didn't ruin my entire eating experience, and I was just giving honest gentle feedback) and he insisted on us ordering a dessert on the house. I actually passed and said no thank you as it was not necessary at all, but he insisted and encouraged us to try his favorite dessert... which leads to the legendary hot chocolate cake. I would stop by at Morton's for dessert dates just for this cake!!!! Absolutely legendary and holds its title!! It was mentioned it takes 20 minutes for this to come out but it was worth the wait. Everything about it from the outside crisp to the internal chocolate temperature to the ice cream. LOL my mouth is just watering explaining and visualizing my first time eating this; truly a must have after your meal! This treat was greatly appreciated. Oysters were fresh and great. The house salad was yummy and as expected. The prime burger was made to how we ordered (medium) and it was delicious, and the matchstick fries were crunchy and piping hot. Our server at the lounge was lovely, and other servers/bussers who stopped by our table for either water refills or food runs or pick up finished plates were friendly too. Service by all was top notch. Thanks Morton's, you were a great experience."