"A big whiff! Been coming here every few months for the past several years but this time was pretty poor. Experience began with a 10 minute extended discussion on asking to sit upstairs, caused major consternation for the staff which took considerable time figuring out how to do this notwithstanding that we had an open table reservation. Next we were mistreated to a waiter who royally messed up our orders, brought the wrong salad, did not order one of the requested entrees. Got so bad one of our friends sent her husband for the manager on duty who at least saw that the correct order was received. We were then told that we would get complementary desserts and encouraged several times by the waiter to order them, only to be told when the check came that they had meant only one complementary dessert for their bad service. One final comment, my spouse who has ordered the penne pasta bolognese on other occasions found it kind of gluey this time like it had perhaps been sitting around. Really made me think twice about whether we will return!"
