"Taylor's did not honor our dinner reservation. I made the reservation on Open Table. I confirmed on her voicemail reservation line. Then I called and confirmed myself with a living person. We arrived on time (7:30). There was no empty table in the restaurant. We had our 90-year-old mother to celebrate her birthday. After almost 15 minutes waiting for a host to show up, he finally did. He claimed that we had no reservations (mainly called me a liar). I showed him the email confirmation from Open Table. He wasn't impressed yet. He told us it was a short waiting time, 5 to 10 minutes. Half an hour later, we left before my mother died from blood sugar. I ate Taylor for over 30 years. They went down and down. The owner, Bruce Taylor is never visible. If the owner doesn't care, I won't come back."