Mixed Chicken Box (20 Pcs)
Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

1760 Eastchase Pkwy, 76120, Fort Worth, US, United States

Chicken • Kitchen • American • Fast Food


"We placed our order online for pickup. I drove up and let them know I was here for an online order and gave my name. They asked me to repeat my name several times. Then I was told okay we’re making it now, pull up to the window. I get to the window, the kid just stands there. So I said I have the online order. He says okay they’re making it now. Closed the window and proceed to lean against the drink counter talking to another employee. He hands me my bag. So I asked is everything in this one bag he says yes, have a good night. I asked for honey for the biscuits. He didn’t know where they were. Asked another employee and then told me they didn’t have any. Needless to say when I reached home I had not received my complete order. I went right back to the store to find that the dining room was closed at 8:00 pm. I showed them my receipt at the door and told them I needed to speak to the manager. The kid shook his head No and walked away. I got onto the drive thru line which was now to street. I asked to speak to the manager at the speaker. She asked me to pull up to the window. As she couldn’t hear me. I explained to the manager what happened including being told no at the door when I asked to speak to the manager. I advised her that I ordered a 44 ounce Fanta and received two small drinks. (Sprite Fanta) I didn’t receive the 7 biscuits as ordered and was told they had no honey. The mashed potatoes had very little gravy. She said she would speak with the staff about their behavior and rectify the problem. Needless to say this hasn’t been a pleasant experience!"