Mochi Ice Cream Mochi Ice Cream
Sushi Factory

Sushi Factory

4632 Meridian Avenue, 95124, San Jose, United States

Asian • Sushi • Cheese • Japanese


"Be prepared because this might be a long review. Okay, me and my family of 7 adults and 4 children came in to celebrate my sister 's birthday. We asked them if they do all you can eat and they said yes. Okay, cool. We all sit down and we agree to the AYCE and begin ordering. We order about 5 plates of sushi and 1 order of fried rice for the kids. Next thing you know our server brings 4 plates of dumplings and a couple of bowls of edamame. We tell her, we didnt order it and she said its on the house from chef. We were confused but said okay. She then comes with more plates of dumplings and we ask her to stop because we didn 't order it. We sat there waiting for our sushi and it took about 35 minutes to bring out our 1 plate. 15 minutes later, the next one came. Because of how slow the service was, we made a big order for the next one so we dont have to keep waiting. The next order came aftee 30 minutes again. We were trying not to complain because we saw they were short staffed. And then we ordered again. As my brother was walking out with my sister, the head of the restaurant told them that because of us, they have to shut down the restaurant because they can 't serve all of us. He even told next time you guys come, we will have to deny you guys because of how many you guys are! Wait what? DISCRIMINATION! My older brother and sister gave him a piece of our mind and he did not apologize. He just shrugged and acted like we were the problem. But hold up, I didnt add the other petty things this man did. When he came around the table, i tried to be courteous and gather the plates and stack it for him and he goes Can you please not stack that? Because its hard for me to take it? And then when my sister lifted her glass for him to take to refill, he told her please put it on the table and then ill take it This asian man, looks like the head or manager of the restaurant was giving off this weird racist vibes since we got there. The fact he even blamed us that they have t9 close the restaurant because of our orders just shows how incompetent they are to run a business. Oh btw, we were the only family there for a good 2 hours so I dont know why it took so long for them to make our sushi. Please don 't go to this restaurant especially if you are of color. Just horrible!!!"

Sawatdee Maple Grove

Sawatdee Maple Grove

7885 Main St N, Maple Grove, United States

Thai • Seafood • Asiatic • Bar-Lounge


"Our server was pushy but then she forgot about us. She came to our table 30 seconds after we sat down when he told her that he needed an extra min, she huffed said oh i'll get your order when I come back with her wine. She came back with the wine and asked, well have you made a decision? He told her some beer a tall. She came back with a short and mentioned that the tall glasses were all dirty and you will get this and a partial. She had started to walk away when we waved her back and told her that we wanted to order an app. when she came back with the app, we told her that we wanted to order. I ordered the pad thai and she asked how spicy do you want it I said, I want nothing with spicy, I get sick. She said yeah, yeah I get it. My Husband asked if the duck curry had a lot of tomatoes in it, she said no, not a lot. That dish doesn't have any in it. We then waited 30 minutes for our food; I would understand if the restaurant was busy.... but it was not. I also had a clear shot of the bar and I noticed her behind the bar messing with liquor bottles. When we actually received our food it was warm to the touch (on the top) but when you stirred the dish it was hot underneath (probably sitting under a heat lamp). Remember when I mentioned that I couldn't have spice... well there was something spicy in the dish and I couldn't eat it. She never came back to ask, how is the food or can I get you a replacement on those drinks. She was HORRIBLE!! She dropped off the bill, when my husband was still eating and said no rush. She then came back 5 minutes later and said Can I get anything off the table LIKE THE BILL! and when I told her no, we are not DONE, she walked away in a puff again. I waved the host over to speak with a manager, she refused to get one and all she wanted to do is comp our meal. Not sure we will be back."