"We normally love this place, it is great for a party of 2-4 , however anything more and the service is terrible and so is the food. We made a reservation in advance for a party of 16. It took 3 hours to get our food and when they brought it out they brought it out in pieces. Some of our party got only their entree, some of our party only got their sides and then some received nothing, then 15 20 min later... some of us received the other part of our dinner , while some in our party were still missing sides and one never got anything. I don't mind waiting but when we saw other parties come and go, then more come and go, we felt that our party was just being over looked. The food was not even hot , just barely warm, ... This was just a bad experience. When we asked to speak with a manager , he had more of the bouncer type mentality, he was not apologetic, we we not even asking for a refund or anything, we just wanted to express our unhappiness with the service and quality of the meal, and he was very intrusive, he was standing over us as to intimidate us verses truly caring about our experience. We usually go every year, and we have had poor service before but not like this, the service was so bad this time We are finally done with this place!!!!!"
