Pollo Poblano
Chavez Mexican Cafe

Chavez Mexican Cafe

2557 Gessner Road, Houston, TX 77080, 77080-3801, United States

Meat • Fish • Cheese • Mexican


"One Sunday in August 2021, we went to Chavez like we always do when we visit my Mom in Spring Branch. I get the shrimp. It was always good until the last time. Are used to get Tex-Mex but discovered their shrimp. The last time was the Sunday and immediately the service was off you could just tell and the food took longer then ever before. They bought the shrimp with fish on it which is never happened before. But I thought it be good to try the fish so I didn’t say anything. Then I bit into the shrimp and it was awful… Gamy. So I complained to the waiter. The waiter comes back And says he spoke to the cook about it. That was all He did…big deal. So we got our ticket to leave no discount or any kind of offer about the bad shrimp. Then when I went to house them about it they said I should’ve returned the plate. (which I complained the minute I tasted the shrimp) Wow! It took twice more for me to complain before they finally took off that plate of shrimp that I ordered. It was a huge pain with them lecturing me and looking at me like I’ve done something wrong. Really bad customer service. Really cheap way of doing business. Especially since we’ve been regular customers there for many years. Don’t know what else to say about that it kind of speaks for itself. Needless to say they ended our customer relationship with them right away. I should have returned the plate immediately when it had the fish on it. That was not what I ordered.I think they added the fish to cover up the fact that they didn’t have any shrimp left and couldn’t communicate enough to tell someone then I’ll order the shrimp."

El Porton

El Porton

11950 Jones Bridge Rd, Alpharetta, United States Of America, 30005

Full • Mexican • Chicken • Catering


"I went here to eat on Friday and again last night because I was craving it! I went in a group of four on Friday and the service was awesome and food was delicious. We told our server that we were in a bit of a rush and he was very receptive of this and made sure he was timely with everything and we really appreciated this. He was so kind and happily refilled our chips and salsa three times LOL. When I went last night, the service was a lot slower and this was surprising to me given how great it was the first time I went. I did not have the same server when I went last night, but there was one occurrence where my server from Friday night brought us something when he had noticed that we needed something. I'm assuming that the server we had last night was just not as attentive as the one that we had on Friday. It was not very busy either so we were confused why it was so slow last night. Service speed aside, our server was still very kind! The food has consistently been fantastic. The first time I went, I got the Enchiladas Verdes and last night I ordered La Preferida (which I liked even more than the Verdes). My boyfriend and I also ordered a quesadilla as an appetizer to share and that was also good! The portions are so generous that I never have room for dessert or anything else afterwards haha. I had leftovers both times I went and each time the leftovers were enough for an entire extra meal. On top of this, the prices are relatively low. I honestly thought that the meals would be much smaller just going off of the price, but this is not the case whatsoever. You get a lot more than you expect, so come hungry! The atmosphere is comfy and laid-back. There is a bar inside and some TVs which I generally like. It's also very spacious. Overall, this is a place I'd be happy to come back to!"