"AVOID I had lunch at Basera Bistro. Things started off fine. I opted for the a la carte menu and enjoyed the samosas. The next two courses, dal and tandoori, were not good. The dal was soupy and not tasty. The tandoori was tough; overcooked, requiring chewing and chewing and chewing. What was that about? Was it the prior night's food reheated? During my lunch, the restaurant seated a family (a dad and 3 kids). Only the dad was ordering from Basera. He had purchased takeout pizzas from another restaurant in the neighborhood and brought the pizzas in for them to eat. The kids played videos on their phones, without ear buds, on LOUD, throughout their meals. This was disruptive and ruined anything I might have enjoyed about my dining experience. The next day, I stopped in between 3-4 in the afternoon to pick up in the afternoon to pick up my credit card, which the server had failed to return to me. It was a shocking sight: all of the banquettes were filled with sleeping workers. So, when you dine at Basera Bistro, and sit on one of those banquettes, picture staff members sleeping where you are sitting; truly an appetizing picture. As a footnote: the restaurant called Amex and told them my card was lost, causing it to be canceled, rather than using my contact info, available through Opentable. Thanks a lot, Basera Bistro. This is a major hassle. I stay in midtown frequently. I will never return to this restaurant. I would suggest, if you are considering this restaurant, you think again."
