Rotisserie Chicken Dinner
28 Springs

28 Springs

100 East University Street, Siloam Springs, 72761, United States Of America

Pizza • Cafés • American • Breakfast


"It was a terrible experience, and I would never go back. Our friends and family asked how the restaurant was since they haven 't been before. To say the least, they won 't waste their time going to your restaurant My boyfriend and I made reservations for 7:00 pm on Saturday for a celebratory date. We were very excited to try this restaurant. We drove all the way from Rogers. We got to the restaurant at 6:55. A whole hour after we ordered our food, our server informed us that there was a party of 30 in the back room. However, the rest of the restaurant wasn 't even that crowded? Our server told us that it would be even later before our food would be prepared. Our server didn 't care in the slightest that we were growing agitated and extremely hungry. Most decent servers would have at least offered their paying customers more bread in the mean time while they waited. That was not the case. We experienced extremely poor service. Our water glasses were empty half of the time. Over an hour later, we decided to not waste any more time waiting for food that probably wasn 't even anywhere close to being ready. We flagged down our server (not sure you could even call her a server because she hardly even waited on us the whole time we were there? . There were customers all around us getting their food, dessert, etc., yet ours was nowhere to be seen. We told our waitress that we wanted our check (we ordered the avocado fries as an appetizer, which were very delicious. They were the only pleasant part of our experience . Most servers that want their paying customers to have an over all good experience would have grabbed the manager and expressed an apology. However, our server replied with a simple okay , with zero emotions. She took another 10 minutes before she even got the check back to our table. Still, she never once apologized for the horrendous experience. In short, we left hungry, agitated, and with zero intentions of ever going back. Would not recommend this restaurant."

La Madeleine

La Madeleine

4570 Kingwood Drive, Kingwood, 77345, United States Of America, KINGWOOD

Soup • Coffee • French • Sandwiches


"Terrible customer service. Our first experience here was bad enough for me to leave only 1 star. It was me and my sister's first time eating at this place, which was cafeteria style and was different than what we are used to. We didn't know how it worked. My sister was talking about how she really wanted to order broccoli, so thats what she ordered as her side. After we put in our order, we grabbed a tray like we saw another customer doing. We waited in the middle and another worker said oh they'll be able to help you down there and the lady at the end had such a rude attitude. No smile, no greeting. Same from the other lady we ordered with. The lady who took our payment told us we were supposed to grab our salad first, and my sister said oh its our first time here, so we didn't know The staff just seemed so irritable and didn't bother explaining anything to us. They just treated us like a nuisance. We sat down to wait for our order, and a different lady who brought us our food, which was also the one bussing all of the tables, was the only nice staff person there. My sister, however, noticed her order was incorrect. They had given her green beans instead of broccoli, and the busser lady said she would get it fixed for her. While we were waiting for her broccoli to come out the one who put in our order came over to our table to say I'm pretty sure you ordered green beans simply telling my sister she was wrong and denying that she messed up my sister's order. It was unbelievably RUDE. That is not good customer service practice. You are supposed to apologize and fix it. That lady was so rude and did not want to fix my sister's order, no apology either. I just cannot believe how terrible the 2 ladies attitudes were that were taking orders and cashing people out. The lady who was bussing tables brought my sister the broccoli she ordered shortly after that. After we were done with our meals, we walked outside to the nice woman who was cleaning tables (THE ONLY RESPECTFUL AND PROFESSIONAL ONE BTW), and she asked us if everything was fine, my sister made sure to give that lady a tip because she earned it! She was the only one who at least knew how act caring (whether or not she was pretending). The food was fine, but we'll be sure not to go to this location ever again because the other staff members left a bad taste in our mouth. We won't be recommending this place either!"