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Sapporo Fantasy Japanese Steakhouse

Sapporo Fantasy Japanese Steakhouse

2939 Battleground Ave C, 27408, Greensboro, United States

Full • Soup • Japanese • Catering


"Absolutely terrible! I used to love this place many years ago but literally everything has gone downhill. Tried this place again after not coming here for a few years due to the bad food and nothing has changed. My first bite of food was their soup and after chewing a bit, I discovered a sharp square of plastic. I kept this to myself thinking it was only my soup until the rest of my party of 20 spoke up with over 8 people saying they had plastic in their soup as well in varying sizes. We let two staff members know and all we were offered was a replacement soup (which we declined) and no apology. They also said they needed proof and came and took away all the plastic that we just pulled out of our mouths in their bare hands. They gave the excuse of the it “falling from the ceiling” which definitely wasn’t the cause…. There was also a constant leak of some unknown substance coming from the hood of the grill. Chicken was terrible per usual, super chewy and looked almost fake. Floors were slick due to the grim on them and then entire place just looked and felt dirty. They charged $10 for us to bring and serve cakes that we brought from the store. At the end of the meal I requested that the price of the soups be taken off the bill, the waitress I spoke to I guess didn’t understand so I requested she ask the waiter but I never saw the waiter and the price was never removed from the bill. I paid, left, wrote this review to warn people from this terrible establishment, and will never be returning there again."