"If I could give them no stars I would. Called at 8:05. Ordered for delivery. Paid and waited forever. By 10 we called and asked where our order was. The guy was extremely rude and said we told them it was pickup, which never happened because he specifically asked for my address and asked if it was pickup or delivery. He told me “well we are closing and getting ready to walk out”. Then he said “ we gave that order away to someone else”. Like what? My kids haven’t ate yet and I had nothing else in my fridge to feed them because I haven’t been to the grocery yet. I told him I wanted a refund at the very least. Which then he responded with “well I don’t think they would put pickup unless that’s what you told them”. I am so annoyed. Since they moved I can’t stand them. They are rude, dirty, and do not care about customer service. Very sad because my family always makes sure we tip 10 dollars or more every time. They even still forget our 2 liter every time and I always give them grace about it. We will not be back and my refund better be back in my account tomorrow morning."
