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Ruth's Chris Steak House - Austin

Ruth's Chris Steak House - Austin

107 W. 6th Street The Scarborough Building Austin, TX 78701, 78701-2579, United States

Steak • Cheese • Seafood • Chicken


"Ruths is one of my Favorites. The 11oz filet is what I get every time. This experience was shockingly bad. Not to mention the “regional manager” was also there. Sitting at the bar eating then wandering around watching TV. The bartender said they were understaffed and people had called out. He was the only bartender so I don’t fully fault him for the bad service. He was very apologetic and nice. Took me about 15 minutes to get a menu, a water and a dirty goose (that tasted awful too much olive juice). About out 25 mins longer for my chop salad to come out the fried onions tasted burnt and the dressing seemed off also. Then my steak finally came. Looked like 3 small filets mushed together, had a ton of fat lines, was tough to cut chewy. After 1 bite I alerted the bartender and the manager had them make me a new one which was delicious. Also the manager mentioned that he “made sure it was a center cut.” I didn’t see how busy the dining room was but clearly the bartender was too busy to take care of the bar from what I noticed in my 2 1/2 hours sitting there. I’d be happy to discuss it all in further detail. Oh also my check book was covered in dust took a sip of my wine, tasted like dirt looked at the glass COVERED in dust. I wish I had taken more photos. Place was a HOT MESS the managers didn’t seem to be worried nor care. Not taking their jackets off and helping out the bar just wandering around doing NOTHING!!!!!!!!"