Taco Family Meal
Frontera Mex-mex Grill

Frontera Mex-mex Grill

1295 Indian Trail Lilburn Rd, Norcross I-30093-5655, United States

Grill • Tacos • Drinks • Mexican


"A colleague and I decided to have lunch, margaritas, and a delicacy I enjoyed for the 1st time in life; fried ice cream! Full disclosure The food was awesome. . .we ordered the enchilada lunch special that comes with a taco, beans, rice. Between the stomach growl and eating soo quickly, we didn 't have time to photograph it! The chips and salsa were also fresh. The plates finished clean all around. That was not the only thing cleaned by the way! As we were seated to begin our experience, from our booth seat, we observed a small section of the kitchen floor, shelving, roll carts etc. That kitchen was soo emaculate, it literally blew me away!!! Although its not a logical thought, we honestly could have had lunch on that floor! How many restaurants can you say that about? I had to call the manager and assistant manger over to our table and share the compliment! Sergio and Juan were diligent at work but it is absolutely obvious how much they care about the community they serve, the people, the diversity, and the importance of service amidst these turbulent times. As a consultant, working with businesses all the time, I feel like I 've seen it all! Still, I was just glad to enjoy this level of professionalism and care. In some small way, the experience offered unexpected appreciation. Times are tough and our businesses need our support! Social distancing and safety precautions were certainly in place but I was moved in how their team obviously has created a system that works! The managers stated, 'We care for our restaurant as we do our homes. Our food and drinks are made with the same consideration. ' I received not one dime to write this review, I just write about businesses that are worth my energy and time. What a GREAT way to start my birthday weekend! They are getting it right!!! I will definitely spend many more lunches there with the skinny pineapple margarita. The fried ice cream gave my tastebuds goosebumps! Just awesome!!! The pic I took of the fried ice cream is included. Check Frontera Mex Grill out!!!"

Cafe Rio Mexican Grill

Cafe Rio Mexican Grill

2904 S Santan Village Pkwy, 85295, Gilbert, US, United States

Steak • Tacos • Coffee • Cheese


"Horrible customer service. Went in 12-18-21 (a Sat) at 8:55pm. I checked the sign on the door on the way in to confirm they close at 10pm on Saturdays.We stood looking at the menu board for a minute, then we turned and faced the prep line. There were three employees working on food prep for what appeared to be the next day, and one working with a customer's order. Most of the containers in the food prep line were empty and clean. So it LOOKED like they were already closing down and not interested in serving anyone. There was one customer ahead of us at the cashier area and no other customers behind us. None of the employees acknowledged us.We stood there for a couple minutes while the employees were talking amongst themselves while doing other tasks. Still no acknowledging us at all. I asked the employee nearest us what time they closed. She said 10pm and went back to what she was doing. None of them said anything about helping us. We stood there for a couple more minutes, still no acknowledgement from any employees. I said I guess you don't want our business and went to leave. They didn't say anything.I decided partway out to go back and talk to them about the poor service. I asked them to come over so I could talk to them. They all SEEMED annoyed that I would want to talk to them and that I was interrupting their conversation while they were busy ignoring us.I explained that they had horrible customer service. None of them said anything. It didn't SEEM like any of them cared. Its just really disappointing because I like Cafe Rio, but I'm not going to stand around awkwardly being ignored, or made to feel that i am inconveniencing them when there are no other customers.If you are going to be open till 10 you don't start ignoring customer's at 9. I have worked in food service in the past and it just blows my mind that four employees would so fully ignore customers."