Tekka Donburi Tekka Donburi
Tsukiji Sushi Sake

Tsukiji Sushi Sake

1156 W Grand Ave, Chicago, United States Of America, 60661

Sushi • Kosher • Asiatic • Japanese


"Was visiting Chicago and found this spot. When we got there it seemed like a cool sushi spot and I was really looking forward to it. The drinks were not that good. They tasted very sugary. The appetizers were good, but the service was terrible. Our waitress, Jess who was also the restaurant manager was terrible. She barely checked on our table. We were waiting there almost two hours before our one sushi roll came out. Then the next rolls came out about 20 minutes later and the waitress who brought it out didn’t even know what roll it was. It should be noted that tables that arrived after us were getting all their rolls before us, and not one at a time they were getting multiple rolls at once. It was at this time I asked our waitress Jess to cancel the remaining rolls and to give me the check. First she said she had to check with kitchen to see if she could cancel the rolls. Which is ridiculous if a customer wants to cancel an order they can, that’s how any other normal restaurant is ran. Then magically our remaining rolls were suddenly ready, and they said they couldn’t cancel them but they could pack them up to go for us. Then Jess said why don’t you want the rolls and why do you need to leave, do you have an emergency? I explained it was the service, I didn’t feel like going back and forth with the restaurant manager so I just paid the bill and left. If they are that hard pressed where they can’t cancel three rolls, let them have it. Based on the their customer service they won’t be in business much longer anyway. The sushi itself was decent, but the customer service was terrible. They need to hire a real restaurant manager that knows how to properly run a restaurant, if they want any chance at being successful"