"We got there a half hour early and was seated. Serviced water, and 30 minutes later, nothing. Our waiter forgot about us, so we got up and left. Nobody noticed. It was Valentine’s Day and the the place was not crowded. I tired to book another restaurant but open table app wouldn’t let me unless Bourbon Street reservation was cancelled. The only way was to call the restaurant but they didn’t t answer their phone. I learned something new which was annoying. Around 8:45, trying to find another restaurant to book, I called Bourbon Street again to get them to cancel the reservation and told the gal what happened and all I got was a sorry. I couldn’t use Open table to book, so I was able to book using google when we finally found an okay place in Brea. We sat down to eat dinner at almost 10pm! I’ll never go back to Bourbon Street ever! Open table needs to fix this issue with their app!"
